What happens in the WINZ decision review?
First, WINZ will process your application for review. If they agree with your application, they’ll ask you to come into their offices to complete some forms so that the original arrangements can be changed. If they decide that the original decision doesn’t need to be changed, your review application will automatically be passed on to the Benefits Review Committee.
The Committee has a hearing, which lasts around 40 minutes. You’re allowed to go and answer any of their questions or give them information. You probably won’t find out about the final decision for another few weeks after the hearing. The Committee has to give you written notice of their decision and reasons. If you aren’t happy with the decision, you can appeal to the Social Security Appeal Authority.
For more information, please read the community law manual.